top of page

Terms & Conditions — Barnacle Detailing

 

Last updated: 15/11/2025

These Terms & Conditions (“Terms”) govern your use of the Barnacle Detailing website (barnacledetailing.com) and any services provided by Barnacle Detailing (“we”, “our”, or “us”).
By booking a service or using our website, you agree to these Terms.

 

1. Services

Barnacle Detailing provides boat cleaning, detailing, polishing, and related services.
Service descriptions on the website are general guides only. Specific service details, prices, and inclusions may vary depending on vessel size, condition, and customer requirements.

We reserve the right to modify, update, or discontinue services at any time.

 

2. Bookings & Payments

  • Bookings may be made online, by phone, or via email.

  • Prices may vary depending on vessel size, condition, and location.

  • We may require a deposit for certain jobs, especially large or extended services.

  • Full payment is due upon service completion unless otherwise agreed.

We reserve the right to refuse or cancel any booking if required.

 

3. Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

  • Late cancellations may incur a fee, see Refund Policy for more.

  • If we arrive and are unable to perform the service due to access issues or unsafe conditions, a call-out fee may apply.

 

4. Customer Responsibilities

You agree to:

  • Provide accurate information about your vessel and service needs

  • Ensure safe access to the vessel at the scheduled time

  • Remove personal items or valuables from areas being cleaned

  • Disclose any pre-existing damage or concerns

We are not responsible for loss of personal items left on the vessel.

 

5. Quality of Service

We strive to deliver high-quality workmanship.
If you are dissatisfied with any aspect of the service, please contact us within 48 hours so we can inspect and correct the issue.

 

6. Liability

Barnacle Detailing is not liable for:

  • Pre-existing damage, wear, or defects

  • Damage caused by improper vessel maintenance

  • Issues arising from aftermarket modifications or fragile surfaces

  • Weather-related delays or cancellations

Our liability for any claim is limited to the cost of the service provided.

 

7. Website Use

By using our website, you agree not to:

  • Use the site for unlawful purposes

  • Attempt to gain unauthorized access

  • Copy or misuse website content, images, or branding

All website content is the property of Barnacle Detailing unless otherwise stated.

 

8. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.

 

9. Changes to Terms

We may update these Terms at any time. The latest version will always be available on this page with an updated date.

 

10. Contact Information

For questions about these Terms, please contact:

Barnacle Detailing
Email: barnacledetailing@gmail.com
Phone: 022 694 0870
Location: Wellington / Lower Hutt, New Zealand

bottom of page